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Posts Tagged ‘Zoho Writer’

The Tipping Point for SaaS and RIA

Friday, November 23rd, 2007

It’s no longer a secret that Software as a Service (SaaS) is becoming a real industry. In RIA-zation of Office Tools and Adobe Buzzword: It’s the Mac vs MS-DOS Debate All Over Again, I argued that any industry, including the very well established Microsoft Office stronghold, is now prone to a massive takeover by competitors who would:

lower technical barriers – i.e. offer software as a service that can be up and running right away without requiring installation and without stumbling over OS or equipment related obstacles along the way
lower cognitive barriers – i.e. software that favors instant engagement, that is easy to discover and learn, and that provides a sense of gratification to its users (in my days, this was summarized as “user-friendly software”)

Yesterday, InstaColl, a Bangalore-based company co-founded by Sabeer Bhatia (founder of Hotmail.com), announced an RIA-zied online office suite named Live Documents. Live Documents joined the ranks of Google Docs, Zoho Writer and many others who are discretely nibbling away at the office market. But unlike its competitors who are trying to stay under Microsoft’s radar (or so they claim publicly, politely and politically in every interview or announcement), Live Documents is boldly declaring war against Microsoft Office.

I think this is a “tipping point” day in the history of the industry. SaaS and RIA just came out of the closet.

Tags: Adobe, Google Docs, RIAs, Rich Internet Applications, SaaS, Zoho Writer
Posted in Rich Internet Applications, Trends and Technology | No Comments »

Adobe Buzzword: It’s the Mac vs MS-DOS Debate All Over Again

Monday, October 15th, 2007

In RIA-zation of Office Tools, I suggested that we (the people) were ready for a new breed of online Office tools based on RIA principles:

Instant engagement: no setup required, get started right away
Rich and expressive interfaces: get productive quickly and stay focused on your work, not the tool
Access files from anywhere regardless of equipment, operating system or context
Peace of mind for all things related to backups, viruses or security

There are a few contenders in the market including Google Docs, Zoho Writer, Writeboard, Thinkfree and many others. Microsoft recently announced an online extension to MS Word, but it does not qualify as an RIA because it nonetheless requires the installation of MS Word on the client side.

The buzz last week was Adobe’s entry in the online word processor market with Buzzword.

If you are wondering how much one can innovate with a glorified online typewriter, you should take a look at Buzzword. It features a tidy user interface, provides advanced functionality through progressive disclosure (e.g. tables, images, comments are not in-your-face as you open the application but can be revealed in the same workspace and context) and delivers a simple way to get to a gratifying level of productivity fast.

Obviously, with so much emphasis on simplicity, Buzzword is not as powerful a word processor as many seasoned users would have expected. But this whole debate makes me relive the MS-DOS vs Mac crossfire I got stuck in 20 years ago. MS-DOS was the powerful and highly configurable environment that you must have worked hard to tame, whereas Mac was the completely sanitated and sealed environment that empowered the lazier audiences. Ultimately, this fueled religious debates (and witty essays such as Umberto Eco’s) with no clear conclusion: both approaches were very valid and appropriate to their respective audiences.

With the introduction of Buzzword, Adobe demonstrated that it was thinking different and that we are not through with heated debates about which approach to favor.