Earlier this month I attended Usability Week 2010 in Toronto. This week-long event was put on by the Nielsen Norman Group and it featured a series of full-day tutorials led by usability experts on a variety of subjects, ranging from information architecture through to user testing.

The tutorial I attended focused on the role the human mind plays in defining the principles of usability. It did a great job of presenting details about how humans process information and the impact that this has in predicting peoples’ reactions and making effective design decisions leading to intuitive interfaces. (more…)