Posts Tagged ‘rich media’

Amazon reaps the benefits of increased online shopping

Monday, January 12th, 2009

While experts predicted a decline in eCommerce sales this holiday season due to the current global economic downturn, Read Write Web recently reported, that Amazon’s 14th holiday season was its ‘best ever’ with the online retailer processing over 6.3 million orders worldwide (for one day – December 15th). Why was Amazon so successful where others weren’t? Well, it may be partly due to the company’s open adoption of new technologies to improve the shopping experience. Amazon was among the first to incorporate RIA elements into its site and today it continues this innovation with the recent addition of its Windowshop.com platform.

The market was fruitful for many retailers this year, with ComScore reporting that U.S. consumers spent almost twice as much online during the final weekend before Christmas as they did last year. However the question is will this continue?

Now that we’ve hit the post-Boxing Day season where it seems that the entire month of January has morphed into an extension of blowout sales, it will be interesting to see if retailers will begin to rethink their current eCommerce strategies and will reach out to Rich Media and RIAs as differentiators like analysts predicted last year. New methods of presenting products online, conducting transactions and delivering messages via support and sales are helping many businesses to weather the storm. Diversifying the means in which these companies spread information by reusing the tools they already have on hand such as catalogs, product guides and brochures all position them for success. As many experts have said before, the companies that integrate smart technology choices into their business model will be the survivors during this period of transition.

Retailers Embrace RIAs

Tuesday, May 27th, 2008

It looks like retailers are starting to see the true potential of rich Internet applications (RIAs). During last week’s ACCM conference in Orlando, I attended an interesting session about “Getting the best ROI from Rich Media”. The session looked at some of the key trends in retail and the predictions that industry analysts are making about the rise of rich content on eCommerce sites. Many of the stats presented focused on the number of retailers adding alternate images, video, and zoom features to their pages. However, one surprising figure that was mentioned was that 69% of the top 100 retailers are planning to add RIAs to their site in the coming year (taken from the Forrester State of Online Retail 2008 report). This includes technology such as product selectors, configurators, wardrobe tools, and more. This is a huge increase over last year. It seems that the early results from retailers that made the jump, combined with consumer reaction have caused retailers to step up to the plate.

If you are interested in learning more about Rich eCommerce, register for our free webinar An Introduction to Rich eCommerce, scheduled for Thursday, June 12, 2008 at 10 AM.