Posts Tagged ‘RIAs’

Happy Anniversary Impact

Wednesday, July 30th, 2008

It seems hard to believe, but it was one year ago today that we put up our first post and officially launched Impact. In the past year, we’ve added 55 posts on a number of different subjects. Some of our most popular ones include:

I hope you’ve found the blog interesting and helpful and that you’ve subscribed to either our RSS Feed or our Email Notifications to stay up-to-date on our latest posts. We welcome comments below or you can send feedback by email to Andrea@INM.com.

For the next year, we plan to expand our team of bloggers to introduce you to more members of the INM team and to add in a little more news to our mix. Stay tuned.

The Changing Face of BI

Wednesday, July 23rd, 2008

In the previous article of this series, we looked at how changes in the enterprise are creating a need for BI. In this final article of the series, we will look how BI has changed to meet the needs of the new market it addresses, from the challenges it creates to the evolution of the technology.

BI in its current form is a relatively new market that comes with a number of challenges, some which are technical and others which are less so. Some challenges include:

  • Organizing a company’s data into a data warehouse
  • Establishing and enforcing standards for the new BI solution
  • Managing security and compliance
  • Traning staff on the operation of new sytems
  • Managing the cultural shift in an organization at all levels (executive, management, and staff)

A recent article from Internetnews.com does a nice job of summing up how more and more organizations are looking for solutions that move beyond the deep analysis of metrics through custom built software programs, and are opting for more dynamic and readily accessible solutions that are always available through a web-browser.

The article goes on to discuss how organizations are leveraging rich Internet application (RIA) technology and Software as a Service (SaaS) to create BI solutions that are more competitive and provide ready access to metrics at any time. The benefits of large scale data manipulation, strong visualization tools, and quick updates are tempting executives toward more packaged RIA-based solutions that are offered as a service.

Whether your organization subscribes to the school of thought that a custom solution provides the best strategy for BI, or that working with a CGI or Accenture type consultant brings the best value, I would encourage you to contact us to discuss your project and how we can help improve the delivery of information in the most accurate, relevant and appropriate way. I also welcome your comments on this article series. Please feel free to post them below or to email me at Andrea@INM.com.

What is Business Intelligence (BI)?

Wednesday, July 16th, 2008

There’s been quite a bit of news lately on Business Intelligence (BI) and its changing role in the enterprise. All of which has inspired me to write an article series on the topic. Over the next couple of weeks, I will be looking deeper into BI, covering what it is, its role in the shifting enterprise, and how new tools and technologies on the market are changing its face.

Let’s start with an introduction and definition of what we mean by Business Intelligence. According to Wikipedia, Business Intelligence is defined as “the technologies, applications and practices for the collection, integration, analysis, and presentation of business information for the purpose of supporting better business decision making.”

In the past, this term was typically associated with the elite financial markets, but today it has become a common place term that is interchangeably used to reference metrics and reporting broadly within organizations. BI has moved from something that concerned only a few select organizations, to something that now concerns most businesses. Its influence has also propagated within the organization. In the early years of BI, it was only the senior management that was concerned with performance. Today, the shift in how organizations operate has made BI a topic of interest at multiple levels within the organization.

Stay tuned for Part 2 of this article, where we will look at “The Enterprise Shift and the Role of BI

Adobe Improves SEO with Special Version of Flash Player

Wednesday, July 2nd, 2008

Adobe announced today that it has made a special version of Flash Player available to Google and Yahoo that drastically improves search engine indexing of the Flash file format (SWF). This new version will uncover information that search engines could not previously access, providing more relevant search rankings for all of the rich Internet applications (RIAs) that leverage the Adobe Flash Player.

This announcement means that organizations that have previously spent significant time and money to build a work-around solution to SEO-enable their RIAs no longer have to take any special steps to do so. Application developers and content producers can simply create their content in SWF and the search engines can read the attributes directly.

Search engine optimization has been a major hurdle for many retailers in moving toward an RIA-driven site. This announcement makes it that much easier.

Analytics and RIAs – Which Ones Matter?

Friday, June 20th, 2008

Tracking meaningful performance indicators for your rich Internet application (RIA) is a hotly debated subject. Since RIAs break the traditional page model, the common values of page views and page visits are no longer relevant. But then the question arises – What is it that you should measure? Well, the key is to look at the objective of your application and to break down what numbers really mean something to its success. This recent short article from Robert Hoekman, Jr. an interaction designer, brings up some good points about metrics.

With these thoughts in mind, look for an analytics package that will help you track the figures that matter. There are a number of solutions on the market, but many of the seasoned RIA experts point to Omniture and Core Metrics as the two best options for tracking RIA metrics. Omniture is offering a free webinar titled “How to Build, Measure, and Profit using RIA on Your Site” that may be helpful for defining your key performance metrics.

Over at Inside RIA, Andre Charland has kicked off a discussion about metrics for your RIAs. I’d encourage you to join in and voice your opinion.

Retailers Embrace RIAs

Tuesday, May 27th, 2008

It looks like retailers are starting to see the true potential of rich Internet applications (RIAs). During last week’s ACCM conference in Orlando, I attended an interesting session about “Getting the best ROI from Rich Media”. The session looked at some of the key trends in retail and the predictions that industry analysts are making about the rise of rich content on eCommerce sites. Many of the stats presented focused on the number of retailers adding alternate images, video, and zoom features to their pages. However, one surprising figure that was mentioned was that 69% of the top 100 retailers are planning to add RIAs to their site in the coming year (taken from the Forrester State of Online Retail 2008 report). This includes technology such as product selectors, configurators, wardrobe tools, and more. This is a huge increase over last year. It seems that the early results from retailers that made the jump, combined with consumer reaction have caused retailers to step up to the plate.

If you are interested in learning more about Rich eCommerce, register for our free webinar An Introduction to Rich eCommerce, scheduled for Thursday, June 12, 2008 at 10 AM.

The State of The RIA Nation

Wednesday, May 21st, 2008

I figured I’d post a quick summary on the “state of the nation” in regards to RIAs since it has been a very active couple of months.

Kevin Whinnery has an interesting blog titled Which RIA Tools Give Us the Best Bang for Your Buck?. Interesting because I agree with his analysis: there is no best RIA tool out there, only trade-offs.

As I had mentioned in Spry 1.7 is Coming Soon AJAX and Flex are now considered complementary: the former specializes in moderately rich interfaces, but may lead to expensive Write Once, Debug Everywhere projects, whereas the latter allows for more expressive interfaces at the cost of surrendering part of your [software's] freedom to private interests.

On the topic of MVC-ish frameworks (as referred to by Kevin Whinnery), it is worth noting that Flex too can be a very efficient MVC development framework with Cairngorm, but most particularly with PureMVC which Laurent Brigaut, INM’s Director of R&D, will speak about at Webmaniacs tomorrow.

RIA War Is Brewing is another interesting and recent article by Jim Rapoza. Although I perceive this competition as more of a Socratic dialectic applied to the business world than a true battle, Jim converges on the same conclusion as this Blog consistently promotes: real competition is now between Adobe and Microsoft. Whether other RIA tools can be categorized as Lada‘s or Aston Martin‘s, one way or another, they are marginal and only suited for niche applications.

Once online and offline environments are mastered for desktop computers, laptops and kiosks, the next natural step for RIA technologies is the propagation to mobile devices. Tablet technologies have a very promising future but are still embryonic. Thus the smartphone is the next logical platform of choice.

Very interesting plans are unfolding on this new frontier with Microsoft demonstrating serious progress with Silverlight and Adobe coming out of its 20th Century bi-standard policies (Flash Player and Flash Lite Player) with the Open Screen Project. Google fosters the Open Handset Alliance with the Android project, and Sun is behind its JavaFX developers, but neither will deliver truly rich applications, at least not in the foreseeable future. But this is a topic for another day, and another posting.

First SaaS, now PaaS

Thursday, April 3rd, 2008

It was bound to happen. First we saw Software as a Service (SaaS), now we have Platforms as a Service (PaaS). SaaS’s refer to on-tap applications that are available on an as-needed basis. In the early days, many of these services were faceless and designed to be hidden behind other applications. These days, there is an increasing number of SaaS’s that have an embeddable user interface, with some even offering a configurability for users (through a preferences button, for example) or programmers (through parameters included in the initialization call, for example).

A PaaS is a programming or programmable environment presented as a rich Internet application (RIA). Bungee Connect is such an example. It looks like a MS Visual Studio reincarnated into an RIA and has a very strong leaning towards mashing up SaaS’s. On the lighter side, you get something like Blist , a database management system meant for business users, not programmers. It strangely looks like what Filemaker should have become had it jumped the RIA curve. In the lower-level “enabling software” category you find Elastra, a database design and management environment that lives in Amazon’s EC2/S3 environment. It directly competes against Oracle, MS SQL and MySQL type solutions, but with a different business model. It makes MySQL and Postgress available “on-tap” at a rate of 50 cents per server/hour under a hassle-free, no-install environment.

Other experimental projects include Yahoo! Pipes and Microsoft Popfly, but generally this trend means that, in hindsight, SaaS is not such a crazy idea after all. Compared to PaaS, SaaS suddenly sounds quite reasonable and conservative.

Webinar: Understanding Adobe AIR

Friday, March 28th, 2008

Since the launch of Adobe AIR nearly a month ago, we’ve had a number of questions about how this new technology can be used for building stronger relationships with clients. In order to help organizations better understand Adobe AIR and how it can be used, we are offering a free webinar entitled, Understanding the Potential of Adobe Integrated Runtime (Adobe AIR). Join us on Wednesday, April 2nd or April 9th at 11:00 am Eastern for this online session.

This introductory session is unique, as it is not designed for programmers. Instead, it is geared to educate communications professionals on the impact that Adobe AIR can have on their customer relationships.

Session content includes:

  • An introduction to rich Internet applications (RIAs) and the role of Adobe AIR
  • The opportunities introduced with Adobe AIR
  • Key benefits and examples
  • Factors to consider
  • Information on how to move forward with an Adobe AIR project

For more information or to register, please visit http://www.INM.com/webinars/.

iPhone Roadmap – What’s missing?

Wednesday, March 12th, 2008

Last week, Apple unveiled its roadmap for the iPhone. The plans announced mainly fall into two categories, supporting iPhone in the enterprise, and opening up the iPhone’s software development kit (SDK) to third-party developers.

For enterprises, Apple is licensing the Microsoft ActiveSync technology to add support for Microsoft Exchange within its current iPhone applications. At the same time, they have also announced that they are allowing third-party developers to license their native SDK for the creation of iPhone applications.

There are already 1,000 web applications available today for the iPhone, and 71% of mobile browser traffic in the US is coming from iPhone users. Now the only thing missing from the equation is support for rich Internet applications (RIAs). Rumours of Flash support have been swirling around since the official announcement of the device, but Apple hasn’t confirmed anything.

Now with the advancements made by Microsoft with its upcoming version of Silverlight 2.0, Apple has a choice of paths. They can either opt to support RIAs though Adobe Flash Player or through Microsoft Silverlight. Or maybe they will opt to support both. We eagerly await Apple’s next move.