Posts Tagged ‘RIAs’

A Step Closer to Universal RIAs

Thursday, September 16th, 2010

Apple logoA move by Apple this week to ease up on its restrictions for the creation of mobile applications for the Apple App Store is a step forward toward universal rich internet applications (RIAs). Back in April 2010, Apple tried to restrict how companies could code and build their applications. The company’s justification was that the restrictions were in place to protect quality and ensure security. However, it really just closed the door for many companies who were unable or unwilling to build technology using native development.

With Apple loosening up their restrictions, businesses can now create applications with a variety of technologies and tools and port them over to an Apple-friendly format. Abode is a step ahead in this race, as they had already rolled out the Packager for iPhone with CS5 to applications to an Apple format. As of today, Flash content in a browser is still restricted.   (more…)

Lessons Learned from Windows 1.0

Friday, May 14th, 2010

Back in the 1980’s IBM believed that the real technology value was in strategic hardware manufacturing. They stepped back and let Microsoft build the operating system, a mere component of the hardware that IBM viewed as insignificant. However, as we all know, the software wound up being the differentiating product that made Microsoft one of the largest companies in the world, while the hardware became a commodity. This lesson comes to mind again recently with Apple’s new Gianduia technology announcement, a client-side, standards based framework for Rich Internet Applications (RIAs).

With Gianduia, Apple is once again moving toward the user and the valuable interaction that breeds loyalty and connection with a technology. Gianduia also helps to explain why Apple has been so adamant with freezing Adobe out, first technically and now legally. With Adobe’s Open Screen Project, Adobe was on its way toward becoming the bridge that enabled a unified rich experience across all hardware. This would put Adobe in the value position and relegate Apple into the role IBM played all those decades ago. Instead with Guiaduia, Apple provides developers with an alternative to native Objective C development and delivers a viable alternative for RIAs on its hardware, increasing its value and further entrenching its value with consumers.

Gianduia and the Open Screen Project ultimately both reinforce the importance of rich engagements that RIAs deliver. The fact that two 800lb gorillas are fighting over who gets to provide the platform for delivering a rich experience just further proves that this is where the real value lies.

An Interactive Patient Kiosk for a Montreal Hospital

Tuesday, May 11th, 2010

It’s been a busy few weeks for project releases here at INM. On April 16, 2010 we unveiled a new touch screen kiosk that we built for the McGill University Health Center (MUHC). The kiosks are deployed in the emergency rooms of two of their centers to provide patients with an easy way to find clinics and pharmacies in their area. Patients simply enter their postal code and are shown an interactive map with marked locations for nearby resources. The map displays the local transit routes and provides details about the locations, including contact info and hours of operation.

INM kiosks at the MUHC help patients find follow-up care

While this was a pretty simple project for us technically, it was an interesting one for us from a user experience design perspective. Creating a kiosk that will be used by people of all ages and skill levels, particularly when they are not feeling their best, is a challenge. We focused on creating a simple, clean interface with targeted functionality. The user’s interactions with the screen are clearly identified and the application uses movement and transitions to help orient the user.

The kiosks are powered by a custom-built rich internet application that uses Adobe AIR. The application also leverages Adobe Flex and Adobe Flash for animation and effects. The kiosks are designed to be completely self-contained to adhere to the hospital’s security policy that prohibits the use of an internet connection or network access.

To see a French demo video of the kiosk in action, visit the the Cyberpresse.ca website.

The Ongoing Debate on Who Owns Multi-Touch

Wednesday, April 8th, 2009

In a previous post, we noted that it is likely for RIAs to begin to “propagate to mobile devices” as the next natural step in their evolution. We believe that having a highly natural and organic user interface is primary to the success of any technology to ensure adoption, repeated use and success.

There’s much debate going on these days on who is the rightful owner of ‘multi-touch’ – a technology that has moved into many areas of our day to day life and become a pervasive part of our experiences. On this note, T-Mobile has just announced that they are planning to offer Google Android beyond mobile phones to extend to both the home phone as well as tablet computer.

Recently it has been reported that Microsoft has documentation showing it was the first to file a patent application back in May, 2006, a bit before Apple launched their bit for rights to claim this technology in April, 2008 and well before the anticipated launch of the Palm Pre.

In this comprehensive white paper, Bill Buxton, Principal Researcher at Microsoft Research provides a detailed history of “Multi-Touch systems that I Have Known and Loved” and offers up a very diplomatic approach to the debate on who was, or should have been, first in line at the patent office. It’s interesting to note that the claim is made that the story of multi-touch could be said to have begun with electronic music keyboards.

Beyond the keyboard, mobile phone and other traditional-looking multi-touch objects which traditionally have taken a flat, squared-off form, in 2010, Moixa is set to launch a 3D interactive multi-touch unit by the name of ‘Sphere’ that is the size and weight of an apple and can be used for to display applications such as Google Earth, web browsing, interacting with applications and environments or as a game controller.

Moixa are demonstrating that it’s not about being the first to lay claim to the technology, but rather it’s what you do with the technology that counts. I hope that they can deliver a top quality product.

nycgo: A Geolocal RIA powered by Google Maps

Wednesday, February 4th, 2009

Oftentimes, it’s not necessary to reinvent the wheel when developing a Rich Internet Application (RIA). A perfect example of leveraging an existing solution to construct a useful application is the latest initiative from NYC & Company which provides visitors and residents of New York City with an immersive website that provides recommendations for local hotspots, cool hangouts and tasty eateries.

nycgo, uses Google Maps API for Flash to provide directions for recommended locations throughout the city. A map of the location is available in the sidebar of each feature story allowing for quick information within the same page, saving the user a trip to an additional page to secure this information. It’s details like this that show the potential of geolocalization-specific RIA’s.

What’s also interesting is the immersive experience beyond the website alone as the new NYC Information Centre has been ‘Googlized ‘as well. Ryan Pollock,one of Google’s Product Marketing Managers gave mention to the interactivity of this centre in a post on the Google Latlong Blog,

“When you walk into the Information Center, you pick up a puck that you then place on an interactive map table. Up pops a wheel that lets you select restaurants, attractions, Broadway shows, and more. You save places to the puck and then walk to the back of the hall, where you set the puck back down at a station. A gigantic video wall then shows you a Google Earth tour of the places you saved to the puck. The 3D model of New York City looks amazing!”

Amazon reaps the benefits of increased online shopping

Monday, January 12th, 2009

While experts predicted a decline in eCommerce sales this holiday season due to the current global economic downturn, Read Write Web recently reported, that Amazon’s 14th holiday season was its ‘best ever’ with the online retailer processing over 6.3 million orders worldwide (for one day – December 15th). Why was Amazon so successful where others weren’t? Well, it may be partly due to the company’s open adoption of new technologies to improve the shopping experience. Amazon was among the first to incorporate RIA elements into its site and today it continues this innovation with the recent addition of its Windowshop.com platform.

The market was fruitful for many retailers this year, with ComScore reporting that U.S. consumers spent almost twice as much online during the final weekend before Christmas as they did last year. However the question is will this continue?

Now that we’ve hit the post-Boxing Day season where it seems that the entire month of January has morphed into an extension of blowout sales, it will be interesting to see if retailers will begin to rethink their current eCommerce strategies and will reach out to Rich Media and RIAs as differentiators like analysts predicted last year. New methods of presenting products online, conducting transactions and delivering messages via support and sales are helping many businesses to weather the storm. Diversifying the means in which these companies spread information by reusing the tools they already have on hand such as catalogs, product guides and brochures all position them for success. As many experts have said before, the companies that integrate smart technology choices into their business model will be the survivors during this period of transition.

Great Example of a Mass Customization RIA Application

Monday, October 20th, 2008

More and more, rich Internet applications (RIAs) are being used as a way to customize mass production projects and give items a “personal flair”. A great example of this is the new customization module for the Flip Mino that was announced last week by our good friends at Pure Digital Technologies. This module allows buyers of the popular Flip Mino, a pocket-sized camcorder, to personalize the front cover of the camera with photos, logos, or graphic designs. Users can choose from thousands of designs that include celebrity photos, original artwork, and iconic brands, or they can upload their own graphics or photos. There is also an exclusive design engine – the Pattern Generator that buyers can use to whip a unique pattern if they want a truly custom design.

Mino Flip with custom designs – great example of mass customization using a rich Internet application

Customized Mino Flip

As another twist, the company has also created a Marketplace where artistic consumers can upload their designs for others to purchase, earning a commission each time their design sells, or they can elect to have their design sales earn money for non-profit causes.

This is a great example of using RIAs for mass customization. Kudos to Pure Digital, and its partner Café Press on this project.

RIAs in the Enterprise

Tuesday, September 2nd, 2008

Over the past few weeks, there have been some interesting developments that support our predictions that RIAs will become a trend in the enterprise over the coming year. The first move came from ReadWriteWeb (RWW), a popular and widely respected technology blog. Recently, RWW launched its new Enterprise Channel. While this channel is not purely about rich Internet applications (RIAs), its broad Enterprise 2.0 focus will no doubt touch on them. In fact in the channel’s first post, RWW does a great job of presenting the perfect storm that’s hitting enterprises and causing the push toward RIA-driven interfaces.

The second noteworthy item comes in the form of a comment made by Rebecca Wettemann, an analyst with Nucleus Research, in a Wall Street Journal article. While not directly implying that RIAs are a coming trend, she certainly lays down the path with this statement:

There used to be a time when IT departments could get away with forcing employees to use complicated and hard-to-use software. The average worker didn’t know that better alternatives were out there. But as workers gain experience with consumer-focused software – either in their personal lives or at the office – they’re starting to realize that software can be easy-to-use and quick to get started on.

It will only be a matter of time before we see more movement in this direction.

The Year to Come – Looking Forward

Thursday, July 31st, 2008

In my last post, I took a moment to look back over the past year to see what changed. After looking back, it’s time now to look forward and predict what will happen over the year to come.

What’s in store over the next 12 months? Well, I see a number of big changes brewing on a few different fronts:

  • Cloud Computing/SaaS – We’ve written about this topic for the past year, and it seems to really be gaining traction over the last few months. Enterprises are embracing hosted services and software as a service (SaaS) as a way to become more responsive and to focus energies on core business. They will come to realize that entrusting some data and control to an SaaS is bliss as SaaS’ economy of scale allows for a level of security and reliability beyond what a modest in-house IT team can deliver. I predict that we will see greater acceptance of this in the coming year and will see many enterprises openly embrace SaaS for core business applications.
  • RIAs – Rich Internet applications have been one of the most popular topics in tech media this year. Over the next year, I predict that we will start to see a shift away from general RIAs and toward different categories of solutions such as Rich eCommerce, Rich BI, etc…. I also think that there will be big advances in the tools used to create RIAs. We’ve already seem previews of Thermo, but I suspect that this won’t be the only solution bridging the gap between developer and designer. The official launch of Silverlight 2.0 should add some much needed competition in the rich web content space. RIAs will also migrate deeper into the enterprise, with adoption expanding beyond B2C applications. RIAs will be pivotal for internal enterprise applications, as well as B2B.
  • Mobile – With nearly double the growth last year in mobile browsing, I predict that we are getting close to a big change in the way users interact with their mobile devices. This change will vastly be driven by better user interfaces and enhanced usability, but also by better display and battery technologies. Context-sensitive interactions (based on location, time of day, usage pattern, ambient attributes, etc.) will be a very hot topic.

So far it’s shaping up to be an exciting next 12 months. What do you think is in store? We welcome your comments and predictions.

One Year Later – Looking Back over the Last 12 Months

Wednesday, July 30th, 2008

In preparing for the one year anniversary of Impact, I decided to write two posts – this one, which looks back over what’s happened in the past year, and a second post which will go up tomorrow that will look forward to what we can expect in the coming twelve months.

Since July 2007, there have been a number of big changes in our space. Here are my thoughts and comments on a few of the key ones:

  • RIAs – This was a banner year for progress on the RIA front. Adoption catapulted forward, new tools and technologies like Adobe AIR, and Silverlight were introduced, barriers were broken in terms of content indexing, and many new tools for development were introduced. We also started to see RIAs adopted by enterprise for mission critical business applications like dashboards. The improved user experience and productivity benefits are being recognized and embraced by early adopters.
  • SaaS – In the past year, there has been a huge increase in acceptance of SaaS by enterprises and their users. Decision makers are starting to realize that flying from New York to London does not require the purchase of an aircraft, but just the “licensing” of a seat for the duration of the flight. We’ve even seen the emergence of PaaS.
  • Mobile – Few can doubt the impact of the iPhone, but it alone is not responsible for the growth in mobile browsing. According to AdMob, the number of internet web users in the US grew by 10 million, to reach 40 million, and mobile web usage has grown by over 100% in the past year.

On a more personal note, we’ve seen many changes here at INM as well. Over the past year, we’ve really beefed up our team and have added a number of key resources. We’ve created an in-house team for User Experience Design and have encouraged a number of our developers to pursue industry certifications. We’ve gained significant experience in working on ground-breaking RIAs, and have brought in a number of really exciting new clients.

Stay tuned tomorrow for my predictions on the year to come.