Posts Tagged ‘Business Intelligence’

The Changing Face of BI

Wednesday, July 23rd, 2008

In the previous article of this series, we looked at how changes in the enterprise are creating a need for BI. In this final article of the series, we will look how BI has changed to meet the needs of the new market it addresses, from the challenges it creates to the evolution of the technology.

BI in its current form is a relatively new market that comes with a number of challenges, some which are technical and others which are less so. Some challenges include:

  • Organizing a company’s data into a data warehouse
  • Establishing and enforcing standards for the new BI solution
  • Managing security and compliance
  • Traning staff on the operation of new sytems
  • Managing the cultural shift in an organization at all levels (executive, management, and staff)

A recent article from Internetnews.com does a nice job of summing up how more and more organizations are looking for solutions that move beyond the deep analysis of metrics through custom built software programs, and are opting for more dynamic and readily accessible solutions that are always available through a web-browser.

The article goes on to discuss how organizations are leveraging rich Internet application (RIA) technology and Software as a Service (SaaS) to create BI solutions that are more competitive and provide ready access to metrics at any time. The benefits of large scale data manipulation, strong visualization tools, and quick updates are tempting executives toward more packaged RIA-based solutions that are offered as a service.

Whether your organization subscribes to the school of thought that a custom solution provides the best strategy for BI, or that working with a CGI or Accenture type consultant brings the best value, I would encourage you to contact us to discuss your project and how we can help improve the delivery of information in the most accurate, relevant and appropriate way. I also welcome your comments on this article series. Please feel free to post them below or to email me at Andrea@INM.com.

What is Business Intelligence (BI)?

Wednesday, July 16th, 2008

There’s been quite a bit of news lately on Business Intelligence (BI) and its changing role in the enterprise. All of which has inspired me to write an article series on the topic. Over the next couple of weeks, I will be looking deeper into BI, covering what it is, its role in the shifting enterprise, and how new tools and technologies on the market are changing its face.

Let’s start with an introduction and definition of what we mean by Business Intelligence. According to Wikipedia, Business Intelligence is defined as “the technologies, applications and practices for the collection, integration, analysis, and presentation of business information for the purpose of supporting better business decision making.”

In the past, this term was typically associated with the elite financial markets, but today it has become a common place term that is interchangeably used to reference metrics and reporting broadly within organizations. BI has moved from something that concerned only a few select organizations, to something that now concerns most businesses. Its influence has also propagated within the organization. In the early years of BI, it was only the senior management that was concerned with performance. Today, the shift in how organizations operate has made BI a topic of interest at multiple levels within the organization.

Stay tuned for Part 2 of this article, where we will look at “The Enterprise Shift and the Role of BI

The Enterprise Shift and the Role of BI

Wednesday, July 16th, 2008

In the first article of this series, we defined Business Intelligence (BI) and looked a bit at its history and current day role. In this instalment, we are going to look at the changes in the enterprise and how BI’s role within the organization has changed.

Let’s start with a look at how management used to function, years ago, management was primarily based on the pyramid style, with a few white collar workers leading a greater number of subordinates. The power within an organization sat with the few at the top of the pyramid, where managers made decisions and told employers what to do as a result of privileged data that they had access to.

Today, many organizations have shifted and have become much flatter and now operate with a management style that more closely resembles a series of interconnected circles. With this shift comes a change in power. The power is now more evenly distributed with managers and employees both having access to the information, technology and knowledge to make decisions. Suddenly BI has moved from the boardroom, to the mailroom, to the field and has become a critical tool for running a business.

BI is used to provide immediate feedback and critical data for employees to make decisions at all levels, from the boardroom to the factory floor.

Stay tuned for Part 3 of this article, where we will address “The Changing Face of BI”, including a look at the technologies that are enabling BI to adapt to its new role.

RIAs and Business Intelligence

Thursday, January 31st, 2008

Back in November, I posted about the trend of leveraging rich Internet applications (RIAs) for presenting key data and information for decision-makers and task-oriented workers. This trend seems to be picking up momentum quickly as there has been a swell of activity from companies like SAP and BEA around RIAs and business intelligence.

Another major player threw its ring in the RIA business intelligence ring today, with Information Builders’ announcement of its new offering. Information Builders provides software and support to more than 12,000 customers, including many Fortune 100 companies and US federal government agencies. Its new offering, WebFOCUS FLEX Enable, is an application engine that allows developers and analysts to create custom interactive and animated dashboards. What’s interesting about this offering is the self-service model that it provides. Unlike some of the finished solutions announced, this is an application engine that allows developers to build what they need.

This trend toward RIA-based business intelligence solutions is one I am certain we will see more and more of in the coming months.